Description
Title: Community Assistance Program (CAP) Expansion Implementation Report
Summary
The Community Assistance Program (CAP) in Phoenix includes Behavioral Health Units (BHUs) and Crisis Response Units (CRUs) that provide round-the-clock services. In January 2026, CAP responded to 1,326 calls, with 631 being transferred from the police. This represents a 128% increase in transferred calls compared to the previous year, highlighting enhanced collaboration between CAP and police communications. CAP aims to provide mental health support as an alternative to traditional police or fire responses, with BHUs handling 922 calls and CRUs addressing 404 calls in January 2026. The program serves both adults and children, focusing on wellbeing checks, mental health issues, and crisis situations. Ongoing recruitment efforts seek to bolster staffing to meet