Description
Title: To authorize the Director of the Department of Technology to modify a contract with Granicus, LLC for the Government Experience Engagement Cloud platform; and to authorize the expenditure of $252,676.46 from the Department of Technology, Information Services Operating Fund. ($252,676.46)
Summary
Ordinance Number 0755-2026 authorizes the City of Columbus to allocate $252,676.46 for the renewal of a software subscription with Granicus, LLC, specifically for the Government Experience Engagement Cloud Enhanced service. This subscription, effective from May 28, 2026, to May 27, 2027, aims to enhance community engagement through various digital communication tools and data insights. The legislation affects city officials and staff responsible for public outreach and constituent services, enabling them to better connect with residents and gather feedback. This investment is significant as it seeks to improve government responsiveness, community satisfaction, and overall effectiveness in service delivery.