Description
Title: To authorize the Director of the Department of Public Utilities to modify the contract with RCC Global, LLC for the Customer Information System and Integrated Systems Upgrade Project; and to authorize the expenditure of $5,945,675.50 split between the Electricity, Water, Sanitary Sewer, and Stormwater Operating Funds. ($5,945,675.50)
Summary
The Columbus Water & Power (CWP) project, known as Project CUBE, is undergoing its third funding modification, totaling $5,945,675.50. This modification aims to support various change requests related to the implementation of Oracle Utilities Customer Cloud Service (CCS) and Oracle Field Service (OFS), among others. The project affects CWP operations and aims to enhance customer service capabilities, billing processes, and operational efficiency. The total estimated budget for Project CUBE is approximately $25.75 million, with ongoing needs anticipated into 2027. Key contractors include RCC Global, LLC, which was selected for its expertise in utility systems. This legislation is significant as it ensures the continuity of essential services and system optimizations for the city